Advanced Management Strategies Group is seeking a full-time Project Manager to support our customer at the Federal Trade Commission.

AMSG supports a variety of Department of Defense (DoD), Department of Veterans Affairs (VA), Defense Health Agency (DHA), Department of Homeland Security (DHS), and Federal Trade Commission (FTC) programs with performance management services.

We take pride in our great work environment and highly motivated company. Join our team of talented professionals in supporting the federal government!

Location: Federal Trade Commission - 600 Pennsylvania Ave, NW, Washington, D.C.
Education: Minimum a Bachelor’s degree; Master’s degree preferred.
Experience: At least 8-10 years of experience in business process improvements, change management models, or methods and procedure documents
Clearance Requirements: Ability to obtain and maintain a Public Trust
Certification Requirements: PMP is required; Agile and Lean Six Sigma Certification or experience preferred.

Scope: The Project Manager for the Federal Trade Commission is responsible for working with internal groups on reviewing, analyzing, and evaluating business processes, business systems and user needs to achieve process and change improvements and to improve overall business results. The Program Manager specializes in the following areas: program/project management, business process analysis and reengineering, change management and measurement, and/or process-driven requirements.

Requirements:

• Demonstrated problem-solving and analytical thinking skills
• Thorough understanding of project/program management
• Strong facilitation, presentation, and communication skills
• Ability to effectively interface with all levels of internal and external customers
• Must be able to work well as a team member in a fast-paced environment with limited direction
• Customer-centric mindset, ability to translate customer issues/needs into profitable business solutions
• Exceptionally self-motivated, directed, and detail-oriented
• Ability to work very independently with minimum direction
• Must be able to learn, understand and apply new technologies
• Excellent organizational, analytical, and problem-solving abilities

Responsibilities:

• Research best business practices within and outside the organization to drive improvements to business strategy, policy, and processes
• Evaluate process tools, best practices, and industry trends to support program development, process improvement, and/or change management initiatives using Agile and/or Lean methodologies
• Develop and implement processes to establish and maintain quality standards of existing products and services
• Develop policies, methods, and procedures supporting and leading to the improvement of business processes and in support of change management automation of recurring processes
• Development of requirements for tools and applications to further automate recurring activities
• Support rapid deployment of short- and long-term solutions to satisfy business needs
• Provide consultation on the use of re-engineering techniques to improve process performance and product quality
• Ensure that changes are deployed in a consistent, timely fashion that manages the risk of change, minimizes disruptions to the target environment, and provides a framework to ensure that changes are successfully implemented continuity
• Analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements
• Develop and author methods and procedures/job aides, processes, and other formalized technical documents based on business requirements
• Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities
• Diagram and evaluate existing processes
• Measure performance and accuracy against process requirements
• Organize, lead, and facilitate cross-functional project teams
• Understand the interdependent architecture, systems, and services between multiple functional areas
• Successfully builds and manages relationships between various divisions and corporate contacts to fully meet their business process and change management needs
• Deliver presentations and training courses, including measurement, analysis, improvement, and control
• plans, performs, and implements process improvement and/or change, event, incident, configuration, root cause, or asset management initiatives
• Responsible for facilitating meetings and presentations to senior leadership
• Provide input into the planning, organization, implementation, and monitoring of management processes, tools, risk, issues, and opportunity management
• Develop analytical tools and modeling of complex operation systems and processes
• Lead small teams of analysts on special projects or major operational studies
• Conduct readiness assessment of processes, evaluate results, and present findings in a logical and easy-to-understand manner
• Contribute to the development of long-term strategies for specific functional areas
• Proactively identify ways to improve functional processes and procedures; make recommendations to leadership